Privacy Policy

1. Introduction

Willis Family Dentistry Churchville (“the practice,” “we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website at churchvilledentist.com or interact with our practice at 21 Scenic Hwy, Churchville, VA 24421.

2. HIPAA Notice of Privacy Practices

As a healthcare provider, our practice is required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of your protected health information (PHI), provide you with notice of our legal duties and privacy practices regarding PHI, and abide by the terms of the Notice of Privacy Practices we provide. A complete copy of our Notice of Privacy Practices is available at the office on request.

3. Information We Collect

We may collect the following information when you visit our website or contact our office:

• Name, address, phone number, and email address.
• Date of birth and demographic information.
• Medical and dental history, current medications, and treatment records.
• Insurance information and payment details.
• Information you provide in contact forms, appointment requests, or the patient portal.
• Standard web analytics (IP address, browser type, pages visited) collected through site analytics tools.

4. How We Use Your Information

Information collected is used for treatment, payment, and healthcare operations consistent with HIPAA. This includes scheduling appointments, providing dental care, processing insurance claims, billing, communicating with you about your care, complying with legal obligations, and improving the patient experience.

5. How We Share Information

We do not sell your information. We may share PHI as permitted by HIPAA — with other healthcare providers involved in your care, with your insurance carrier for claims processing, with business associates under HIPAA contracts (such as our practice-management software and payment processors), and where required by law.

6. Your Rights Under HIPAA

You have the right to:

• Inspect and copy your dental records.
• Request corrections to your records.
• Receive an accounting of certain disclosures we have made.
• Request restrictions on the use or disclosure of your PHI.
• Request confidential communications by alternative means or at alternative locations.
• File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

7. Website Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and collect anonymous usage statistics. You can adjust your browser settings to refuse cookies, though doing so may limit some site features.

8. Children’s Privacy

Our website is intended for a general audience. We do not knowingly collect personal information online from children under 13 without parental consent. Information provided during in-office visits for minors is collected and protected under HIPAA.

9. Security

We use administrative, physical, and technical safeguards to protect the information we hold. While no system is perfectly secure, we work to maintain industry-standard protection of electronic PHI and limit access to information to staff who need it to do their jobs.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our website or services after a change means you accept the revised policy.

11. Contact Us

Questions about this policy or our privacy practices can be directed to:

Willis Family Dentistry Churchville
21 Scenic Hwy, Churchville, VA 24421
Phone: 540-337-6004
Email: churchville@willisdentistry.com